Social Infrastructure At Scale

Pricing

Heroic Cloud, the hosted Nakama Enterprise solution with automated scale out.
Run and grow your apps with peace of mind.

Starter Professional
$600 $1000 $1600 $3200 $4000 $4800
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All plans come with no limits on CCU/DAU/MAU, dedicated instances, SSL and load balancing. Fair usage policy applies.

Looking for a smaller tier for development? Burstable CPU, Micro Database, Continuous Integration. Sign up

Support

Paid support plans for businesses with production applications who want a high-touch experience, guaranteed response times, and live communication with our support team.

Tier 1 $1000/month

Email support

Monday-Friday

12 hour response SLA

No uptime guarantee

Tier 2 $2000/month

Email support

7 days a week

12 hour response SLA

No uptime guarantee

Tier 3 $4000/month

Email support

7 days a week

8 hour response SLA

4 consulting hours per month

99.5% Uptime guarantees

Enterprise Support

Email support

7 days a week

2 hour response SLA

Private Slack Channel

Direct engineering support

99.9% Uptime guarantees

3 day solution consultation

12 month commitment

Realtime gameplay

Private Cloud

We will deploy, operationalize, and maintain a managed cloud on your Private Cloud (GCP, AWS, etc). Our team will deploy Kubernetes, our proprietary automation tools, and a chatbot for ease of deployment. We'll also handle all metrics, logs, monitors, healthchecks, etc on your machines.

Heroic Labs engineers will be your dedicated operations team for your infrastructure and handle all on-call responses needed in the event of server/cluster issues. Private Cloud includes all server licenses needed to run your games at scale as well as our Enterprise support license.

For more details reach out to us at contact@heroiclabs.com

Professional services

Professional Services

We offer a range of expert consulting engagements that align with each stage of your project, from inception through to world-wide launch. We can also design custom engagements to meet your needs.

A team of solution architects and core engineers from the Heroic Labs team is available to help and advise in a number of ways on a project. We offer remote and on-site options for development, custom code, training and architectural review.